Salesforce Certified Nonprofit Success Pack Consultant 認定 NP-Con-101 試験問題:

1. A nonprofit trade association sells research papers, certifications, and other products online to its existing members who are primarily universities and companies.
What should a consultant recommend to sell these items?

A) Salesforce Billing
B) Salesforce Experience Cloud
C) Salesforce B2B Commerce
D) Salesforce B2C Commerce

2. A nonprofit organization needs an email marketing tool that will measure email engagement and evaluates the fit of prospective supporters. Which two factors should the consultant recommend?

A) Marketing Cloud Measures
B) Pardot Grading
C) Marketing Cloud Reporting
D) Pardot Scoring

3. During the Build phase of a project, one line of business requests the addition of a new field that is essential for its business process. A different line of business objects to the request and says that this field is unnecessary and will result in duplicate data.
How should the consultant handle this?

A) Add the field into a sandbox to test and validate expected outcomes.
B) Fulfill the request and add the field, but create a separate page layout so the field is only visible to the line of business that made the request.
C) Work quickly to negotiate between the two groups and resolve the issue before it escalates to the executive sponsors.
D) Remove themselves from the discussion and suggest that the two business line leaders meet to make a decision.
E) Use the established governance committee for discussion and resolution.

4. A nonprofit customer is concerned about its users having their Salesforce usernames and passwords compromised. Which Salesforce security feature should the consultant recommend?

A) Specify a Trusted IP Range for each user
B) Add IP ranges on user profiles
C) Set up two-factor authentication
D) Specify a My Domain login policy for its Salesforce instance

5. A nonprofit fundraiser notices that some of the NPSP calculated donation summary fields on the Contact and Account records are displaying incorrect values when compared to the donations recorded for each donor.
What are three items the consultant should review to troubleshoot the issue?
Choose 3 answers

A) Campaign Hierarchy
B) Salesforce Optimizer report
C) NPSP Health Check
D) Opportunity Stages
E) Customizable Rollups

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