Salesforce Certified Sales Cloud Consultant 認定 Sales-Con-201 試験問題:

1. Universal Containers recently implemented Sales Cloud. Stakeholders want insights into how logging interactions with customers impacts the number of won sales deals.
Which report should the consultant create to meet the requirement?

A) Closed Won Opportunities by the sales team
B) Closed Won Opportunities by Account
C) Closed Won Opportunities with Activities

2. An executive at Cloud Kicks (CK) has asked its admin to create a diagram showing the high-level processes within the business. CK plans to use the diagram to show the context of a new process within the overall business.
What should the admin create to meet this requirement?

A) Detail Process Mapping
B) Value Stream Map
C) Capability Model

3. Northern Trail Outfitters has created a Complaints custom object related to Accounts. The organization-wide default has been set to Private. Only users within the Complaints Specialist public group should be able to view and edit any Complaint record.
Which option should a consultant recommend to meet the requirements?

A) Create a criteria-based sharing rule that grants Read/Write access to the Complaints Specialist public group.
B) Set the Complaints object's default visibility to allow only the users In the Complaints Specialist public group to access the records.
C) Use Apex managed sharing to grant record access to users In the Complaints Specialist public group.

4. Cloud Kicks is running a campaign for the Shoe of the Month club. Sales management wants to use Campaign Influence features with Opportunities to attribute a percentage of success to Influential campaigns.
Which feature will allow for revenue share with standard and custom attribution models?

A) Create a formula field to track Campaign Influence.
B) Customizable Campaign Influence for reporting.
C) Create a reporting snapshot for Campaign Influence.

5. Universal Containers continues to see substantial growth year-over-year. Outside sales reps think their territories are too dense to cover adequately. Leadership has decided to modify the existing sales territories and hire additional staff to make the account allocations more manageable. Some states will change from one territory to two or more smaller territories. In these instances, accounts will need to be reassigned to new territories.
Sales operations wants to review the territory account assignments and verify the accuracy before the changes are reflected in Sales Cloud.
How should the consultant show sales operations what the data will look like after the change?

A) Install the Territory Health Assessment app from AppExchange.
B) Develop reports and dashboards that compare the existing and new territories.
C) Run the updated assignment rules in the Planning State and view the accounts on the territory detail page.

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