SHRM Senior Certified Professional (SHRM-SCP) 認定 SHRM-SCP 試験問題:

1. What is an example of a business outcome that can be measured to gauge the effectiveness of an employee engagement initiative?

A) Employee motivation
B) Employee absences
C) Managerial skills
D) Employee problem-solving abilities

2. What approach can be used to evaluate HR's performance and alignment with organizational strategy?

A) Employee retention rate
B) Internal customer satisfaction rate
C) Human capital return on investment
D) Balanced scorecard

3. A firm is experiencing an increase in behaviors that violate its code of ethics. Which recommendation should the VP of HR take first to reduce these incidents?

A) Reprimand publicly those individuals who violate the code of ethics.
B) Implement a system for employees to reaffirm the code of ethics annually.
C) Revise the code of ethics to ensure it is clearly written.
D) Ask management to openly discuss and support the code of ethics.

4. A company decides to outsource part of the human resources function. What is the next step after a contractor has been selected?

A) Monitor the project schedule
B) Negotiate a contract
C) Define goals
D) Create an RFP

5. A CEO is searching for a solution to the increase in health insurance costs. Which benefit should the chief human resource officer suggest to help reduce the high expenses?

A) Wellness programs
B) Employee assistance programs
C) Health care plans
D) Flexible sick leave

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