最新のITILFND_V4問題集で試験を準備する

EXIN ITILFND_V4 試験概要:

EXIN ITILFND_V4 試験シラバストピック:

EXIN ITIL 4 Foundation 認定 ITILFND_V4 試験問題：

問題 #1

Which is the BEST example of a standard change?

A. The review and authorization of a change requested by a customer
B. The installation of a software application in response to a service request
C. The implementation of a critical software patch in response to a vendor security issue
D. The replacement of a component in response to a major incident

問題 #2

What is defined as any financially valuable component that can contribute to the delivery of a service?

A. IT asset
B. Event
C. Configuration item
D. Product

問題 #3

What should be considered as part of the 'partners and suppliers' dimension?

A. The information created, managed and used in the course of service provision and consumption
B. The required skills and competencies of teams and individual members of the organization
C. The level of integration and formality involved in the relationships between organizations
D. The activities, workflows, controls and procedures needed to achieve the agreed objectives

問題 #4

Which is an input to the service value system?

A. A model to help meet stakeholders' expectations
B. Recommendations to help an organization in all aspects of its work
C. A need from consumers for new or changed services.
D. The system of directing and controlling an organization

問題 #5

Which is a low risk change that has been pre-approved so that no additional authorization is needed?

A. An emergency change
B. A standard change
C. A normal change
D. A change model

解説：